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Welcome Teamsters of American Airlines
Here you will find a digital version of your 2015 contract, articles, and information that your Business Agents have shared with you.
If you have any questions, please call the hall at 602-272-5561 and ask to speak with an American Airlines Business Agent.
 
KIM BARBORO GREGG VANDAGRIFF
AA Contract Distribution Update
Business Representative Kim Barboro will be at the Phoenix airport on the following dates and times to hand out contracts and answer questions.
Tue, May 20th
Ticket counter 0900-1100
N1 break room 1130-1230
N2 break room 1300-1430
N4 break room 1500-1600
Wed, May 21st
ticket counter 1630-1730
N1 break room 1800-1930
N2 break room 2000-2130
Thur, May 22nd
N1 break room 0600-0730
N3 break room 0800-0900
N2 break room 0930-1030
AA Contract Implementation Update
IMPLEMENTATION UPDATE 7/8/2024
All articles of the collective bargaining agreement have been implemented except Article 4, the curbside work.
There is a dispute of the tentative agreement regarding curbside work. The Company is contesting the agreement, contending work was never intended to be added to the tentative agreement. The Association has filed a staff grievance to challenge the Company’s position. The case will proceed to a mediation/arbitration process.
We will update you as soon as we have a date.
Bargaining Update December 6th, 2023
All,
This week, your CWA-IBT Association Bargaining Committee reached a tentative agreement with American Airlines for a new contract.
Full details to follow in the coming days.
We could not have reached this agreement without the support of our local union leaders, mobilization team members, and every member who supported the organizing and mobilization efforts over the past several months. Your participation in mobilization activities made a huge difference at the bargaining table and demonstrated the power of our unity.
Stay tuned for more details.
In solidarity,
The CWA-IBT bargaining committee
Bargaining Update November 6th, 2023
All,
Your CWA-IBT Association Bargaining Committee met with American Airlines management this week in bargaining for a new contract.
All outstanding proposals were discussed. We are making progress on some items such as overtime, filing of vacancies, leaves of absence and grievance procedure; however, wages, benefits, and job protections are still open. The Company has asked for some concessions in reservations' scope of work.
We are nearing the end of bargaining, so your help and support is needed now more than ever. We are holding an informational picket at many of our airports on Thursday. We need everyone to mobilize and show our solidarity so we can get this contract done!
It is crucial for members to participate in mobilization activities to send a clear message to the Company that it’s time for a contact that protects our jobs and provides comparable wages and benefits in the airline industry.
Healthcare update: The Bargaining Committee met with the Company to make them aware of the problems members are experiencing with Surgery Plus. The Company has decided to postpone the expansion of Surgery Plus for joint and spine cases. There will be an announcement soon.
Bargaining Update October 23, 2023
All,
Your CWA-IBT Association Bargaining Committee met with American Airlines management this week in bargaining for a new contract.
The Union presented the Company with a response to the Company's comprehensive proposal which includes wages, benefits, and open contract language. The Union presented a counter proposal for wages and benefits and open contract items such as Scope.
There were discussions between the Company and the Union over all remaining issues and there was some progress made on some of the proposals on Scope, though many articles still remain. All Scope articles in reservations are still under discussion and the Company has not moved on furlough protections.
More and more work of the future will be automated or utilize Artificial Intelligence. We need to make sure we are part of the future.
We will return the bargaining table next Tuesday, October 31, and hope to make progress on the remaining articles. The Union is committed to fighting for a fair contract that addresses wages, mandatory overtime, benefits, and job protections.
It is important for all members to stand united behind the Bargaining Committee to send a clear message to the Company that it’s time for a contract that protects our jobs and provides comparable wages and benefits in the airline industry. Please make sure anything you post reflects that message.
Bargaining Update September 18, 2023
Your CWA-IBT Association Bargaining Committee met with American Airlines management this week in our twelfth round of bargaining for a new contract.
The Company presented the Union with a comprehensive proposal that includes wages, benefits, and open contract language.
The Company presented proposals on:
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Article 3 Recognition and Scope
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Article 4 Groups and Classifications
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Article 5 Hours of Work
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Article 6 Customer Service Overtime
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Article 7 Reservations Overtime
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Article 9 Filling of Vacancies
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Article 14 Recall
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Article 15 Furlough Benefits
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Article 17 Leaves of Absence
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Article 18 Sick Leave
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Article 19 Holiday Vacation
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Article 20 Vacations
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Article 25 Grievance Procedure
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Article 26 System Board
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Article 27 Insurance Retirement
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Article 28 Retirement Plan
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Article 32 Call Monitoring
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Article 34 General and Miscellaneous
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Article 36 Compensation
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Article 37 Duration & Profit Sharing
The Union responded to Articles 3, 4, 5, 6, 7, 9, 14, 15, 28, and 37.
The Union was able to reach agreements in principle on Article 14 (Recall), Article 15 (Furlough), Article 28 (Retirement Plan), and Article 37 (Profit Sharing).
The Company is true to the commitment of CEO Robert Isom to pay industry wages so American Airlines agents are not behind Delta and/or United, however the Company also wants to have the scope and work rules match Delta and United. As you may know, there is no union at Delta, so they have no protection. United does not have ratios of office and home-based representatives or a cap on when calls could be sent overseas, as we have in our contract. There are also concerns about technology at the airports. The Company does not believe we need a no furlough clause.
(See this chart to compare protections).
Every member must participate in their Local's mobilizations to Save Our Scope. Contact your local for information.
Share this image on social media to show American Airlines that CWA-IBT members are united in their fight for a contract that secures both fair pay and job security.
Update September 8, 2023
As your CWA-IBT Bargaining Team prepares to enter its twelfth round of bargaining for a new contract, the CWA-IBT Association worked with American Airlines to secure positive workplace changes for all airport employees.
Beginning October 1st, you will receive an additional two flex lates to use through the end of 2023. On January 1, 2024 you will receive a total of six flex lates to use. They do not carry over from one year to another.
The updated flex lates extends to all customer service agents, customer service coordinators, customer assistance representatives, premium customer service representatives, premium customer service coordinators, and travel center representatives.
This is a positive change for all members to improve workplace flexibility and work-life balance.
The Bargaining Team is continuing to fight for a strong, fair contract that secures the fair pay, affordable health care, and job security we deserve. Our next bargaining session is scheduled for September 12-14.
Bargaining Update #11
13 AUGUST, 2023
Your CWA-IBT Association Bargaining Committee met with American Airlines management this week in our eleventh round of bargaining for a new contract.
The Union and the Company exchanged proposals on:
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Article 6 Overtime-Customer Service
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Article 9 Filling of Vacancies
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Article 15 Furlough Benefits
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Article 17 Leaves of Absence
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Article 18 Sick Leave
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Article 34 General Miscellaneous.
Research economists from CWA and IBT joined our Bargaining Team this session to help both sides understand the economic portion of the contract and to analyze the information used by American Airlines to determine the cost of some proposals. The discussion was intense, however we made some progress. But not enough to reach an agreement on the articles. We informed the Company we need more bargaining sessions.
The Company still has not responded to the Union’s changes to Article 3, Recognition and Scope, which we made back in October. This crucial article provides job security. We must first reach an agreement on Scope in order to bargain the economic portion of the contract, which includes wages, insurance, overtime pay, holiday, among other benefits.
It’s clear it is time to stop the stAAll!
We are calling on all members to take a stand and show their solidarity by joining an informational picket on
August 15th at the following airports to send a message to stop the stall. It’s time to stand up for a good contract.
When: August 15, 2023
Where:
Contact your local for more information.
Our next bargaining session is scheduled for September 12-14.
Please send photos and videos of your participation in the action to info@teamsterslocal104.com of your events on the 15th. If you are unable to attend one of the actions, please send us a photo with your message to the company to share on social media.
Members should only participate in their off-duty time. If you participate on your day off, please do not wear your uniform. You may participate before or after your shift or on non-paid time. Do not call out and participate.
Bargaining Update #10
25 JULY, 2023
Our CWA-IBT Association Bargaining Committee met with American Airlines management last week in our tenth round of bargaining for a new contract. In a recent discussion between our bargaining teams and CEO Robert Isom, he committed to reach an agreement with our union that is competitive in the industry and not concessionary. Together, we will hold him to that commitment!
Last week at the bargaining table, the company responded to our proposals on the following articles:
Article 5, Hours of Service
Article 6, Overtime-Customer Service
Article 9, Filling of Vacancies
Article 14, Recall
Article 17, Leaves of Absence
The company made two new proposals on Article 16, Medical Examinations and Article 21, Limited Duty, which we then reached tentative agreements on. Our Bargaining Committee responded to all of the company's proposals and made a proposal on Article 34, General and Miscellaneous. We are very close to agreement in all of the above articles.
We have heard your questions and comments about when we will begin bargaining the economic elements of the contract. We understand your concerns. The company still has not responded to our proposed changes to Article 3, Recognition and Scope, which we made in October. This crucial article provides job security, and it is absolutely necessary to reach agreement on it before we move on to the economics.
Apart from contract bargaining, our union is fighting for additional improvements in our working conditions, including getting the company to make changes in the uniform policy to allow for tattoos and piercings. We are also working on improvements to the attendance policy and hope to see changes implemented soon.
Member Mobilization Makes the Difference
Members throughout the system are mobilizing and it's making a difference at the bargaining table. As we all know, the company needs to see and hear that we are united and ready to fight for the Industry Leading Contract we deserve. So continue to wear your wing pins and check in with your stewards or local officers about upcoming mobilization plans at your station or center. In particular, please SAVE THE DATE of August 15.
Stay informed and share information with fellow members.
Our next round of bargaining takes place August 8-10. And don't forget to mark your calendars for August 15. More information to come.
Bargaining Update #9
26 MAY, 2023
Our CWA-IBT Association Bargaining Committee met with American Airlines management last week in our eighth round of bargaining for a new contract.
The discussion was productive and the two sides exchanged proposals on the following articles:
Article 5, Hours of Service
Article 6, Overtime-Customer Service
Article 14, Recall
Article 15, Furlough Benefits
Article 18, Sick Leave
Article 20, Vacations
Article 34, Call Monitoring
We are continuing to focus a lot of energy on Article 6, Overtime-Customer Service, in an effort to meet the needs of our members for work-life balance while also responding to the needs of our customers. The main area of disagreement is mandatory overtime. Our union bargaining teams proposed changes to Article 5, Hours of Service, at the first round of bargaining last October, and the Company responded to our proposal last week. We will continue to make reaching a good agreement on these issues a priority.
We are still waiting for the Company to respond to our proposal on Article 3, Recognition and Scope. This article is very important because it defines your protected work in the future. We have made a complex proposal for consideration. While we are trying to work through the language as quickly as possible, each article is important and requires time to resolve.
The Company has taken note of increasing member involvement in our mobilization efforts. We need to step up the mobilization, especially as we move on to the crucial economic issues.
Stay Informed, Get Involved
Our next round of bargaining will take place June 20-22.
Bargaining Update #8
17 APR, 2023
Our CWA-IBT Association Bargaining Committee met with American Airlines management last week in our seventh round of bargaining for a new contract.
The two sides exchanged proposals on the following articles:
Article 6: Overtime-Customer Service
Article 7: Overtime-Reservations
Article 9: Filling of Vacancies
Article 18: Sick Leave
Article 19: Holiday Vacation
Article 20: Vacations
The two sides reached tentative agreement on the language in Article 7: Overtime-Reservations and Article 19: Holiday Vacation, but not on the economic portions of those articles. Therefore, these two articles will now be held for the economics portion of bargaining.
The following articles are still open:
Article 3: Recognition and Scope
Article 4: Groups/Classifications
Article 5: Hours of Service
Article 6: Overtime-Customer Service
Article 9: Filling of Vacancies
Article 17: Leaves of Absence
Article 18: Sick Leave
Article 20: Vacations
Article 24: Shift Definitions and Premiums
Article 25: Grievance Procedure
Article 26: System Boards of Adjustment
Article 27: Insurance, Retirement, and Other Benefits
Article 28: Retirement Plan
Article 29: Training, Travel Pay, and Meal Per Diem
Article 31: Part-Time Employees
Article 32: Call Monitoring
Article 34: General and Miscellaneous
Article 36: Compensation
Article 37: Duration
As you can see, we have a long way to go, but our Bargaining Teams are committed to fighting for gains in every one of these articles. They need members' visible support to demonstrate to the company that we are all in this fight together. Recently, thousands of members signed the petition about the unilateral door-closing policy and hundreds of members have sent us their solidarity selfies, all of which has been noticed by management. Actions like these show the company that members are aware of what's happening in bargaining and are willing to take action to win a fair deal.
Be sure to follow us on Facebook.com/AmericanAgentsConnected where you can like and share our updates and other bargaining-related content. Look for and use the hashtag #FairPayAA.
Check in with your stewards or local officers to find out about mobilization actions at your station or center.
Our next round of bargaining will take place May 16-18.
Bargaining Update #7
16 MAR, 2023
Our CWA-IBT Association Bargaining Committee met with American Airlines management last week in our sixth round of bargaining for a new contract.
The two sides exchanged proposals on the following articles:
Article 7, Overtime-Reservations
Article 9, Filling of Vacancies
Article 12, Reductions in Force
Article 25, Grievance Procedure
Article 26, System Boards of Adjustment
Article 30, Safety and Health
The bargaining has been difficult because our Bargaining Teams are fighting for improvements in these articles, but the company is standing their ground. Nonetheless, the two sides reached tentative agreements on Article 12, Reductions in Force and Article 30, Safety and Health.
To make real gains at the bargaining table, we must increase the pressure on the company. How do we do that? Members at every station and center must show unity and solidarity with the Bargaining Teams. It's the only way to move the company on the issues that are important to members, like giving us the work-life balance that we all deserve.
Check in with your stewards or local officers to find out about mobilization actions at your station or center. And share your Solidarity Selfies and group pictures with us at info@american-agents.com. We'll post them on Facebook.com/AmericanAgentsConnected.
Our next round of bargaining will take place April 4-7.
Profit-Sharing Update
For the purpose of determining profit-sharing payments, the quarter ending this month (March 2023) will replace last year’s first quarter, when there was no profit for the Company. American Airlines reports that it is on track to see a profit in Q1 this year and final numbers will be calculated for profit sharing soon, with a possible payout in May 2023. However, employees should be aware that no specifics have been decided yet, and CWA-IBT will provide more information as soon as it is available.
Our Bargaining Teams met up with the bargainers for the Association of Professional Flight Attendants (APFA) last week in Dallas. They have been in bargaining for three years and just gave their economic proposal to the company last week. We agreed to support each other as we fight for fair contracts for agents and flight attendants at AA.
Bargaining Update #6
25 FEB, 2023
Our CWA-IBT Association Bargaining Committee met with American Airlines management last week in our fifth round of bargaining for a new contract.
Our union committees proposed changes to the following articles:
Article 14, Reduction in Force (furlough)
Article 18, Sick Leave
Article 19, Holiday Vacation
Article 20, Vacations
Article 25, Grievance Procedure
In addition, we responded to a company proposal to make changes to Article 32, Call Monitoring. Our proposal preserves the current practice.
The company proposed changes to the following articles:
Article 7, Overtime-Reservations
Article 14, Reductions in Force
Article 25, Grievance Procedure
The two sides reached agreement on parts of some of the articles, so overall progress was made. Our next round of bargaining will take place March 7-9.
Bargaining Update #5
10 FEB, 2023
Our CWA-IBT Association Bargaining Committee met with American Airlines management last week in our fourth round of bargaining for a new contract.
The two sides exchanged proposals on the following articles:
Article 25, Grievance Procedure
Article 9, Filling of Vacancies
Article 4, Groups and Classifications
Article 4: Groups and Classifications is a really important article because it provides job security for our members. This article describes the exclusive work that members may perform by classification versus the work that a contractor or other airline employee may perform. Our comprehensive union proposal, which reflects members' responses to the Bargaining Survey, includes getting back some work we had given up in the past.
Our next round of bargaining is next week, February 14-16. We need members at every station and center to show unity and solidarity with the Bargaining Teams to help us achieve our goals at the bargaining table.
Next week, show some Valentine's Day love to our Bargaining Teams by sharing your Solidarity Selfies and group pictures with us. Include a homemade sign that says which article/s are most important to you and send your photos to us at info@american-agents.com. We'll post them on Facebook.com/AmericanAgentsConnected.
Our upcoming bargaining schedule is as follows:
February 14-16
March 7-9
April 4-6
May 16-18
June 20-22
Bargaining Update #4
26 JAN, 2023
Our CWA-IBT Association Bargaining Committee met with American Airlines management on January 17-19 in our third round of bargaining for a new contract. The two sides exchanged proposals on the following articles:
Article 6, Overtime Customer Service
Article 7, Overtime Reservations
Article 9, Filling of Vacancies
Article 23, Uniforms
Article 25, Grievance Procedure
Article 26, System Board of Adjustment
We reached a tentative agreement on Article 23, Uniforms. The new language provides an increase in the allowance for uniforms and staggers the mandatory purchase of uniforms for new hires.
Our Bargaining Committees are working hard to address the overtime issues in an effort to improve the work-life balance for all members.
Our bargaining schedule is as follows:
January 31-February 2
February 14-16
March 7-9
April 4-6
May 16-18
June 20-22
Bargaining Update #3
10 NOV, 2022
Our CWA-IBT Association Bargaining Committee met with American Airlines management on November 1-3 in Dallas in our second round of bargaining for a new contract.
The Company responded to several of the proposals presented by our Bargaining Teams last month and made new proposals regarding the following articles:
- Article 1, Purpose of Agreement
- Article 7, Overtime Reservations
- Article 8, Seniority
- Article 10, Temporary Employees
- Article 22, Probation
- Article 25, Grievance Procedure
- Article 26, System Board
- Article 30, Health & Safety
- Article 32, Call Monitoring
Our Bargaining Teams made counter proposals regarding the following articles:
- Article 1, Purpose of Agreement
- Article 8, Seniority
- Article 10, Temporary Employees
- Article 22, Probation
- Article 25, Grievance
- Article 26, System Board
After exchanging proposals, we reached tentative agreements on four articles:
- Article 1, Purpose of Agreement. New language would require the Company to discuss any changes to the Agreement with the Union.
- Article 8, Seniority. A change in pronouns with no change in meaning.
- Article 10, Temporary Employees. New languages would require the Company to discuss with the Union the number of employees and the duration to be filled within the duty assignment. The language would protect current employees from being displaced as defined in the contract.
- Article 22, Probation. New language would allow members to bid when qualified.
Bargaining Update #2
10 OCT, 2022
Our CWA-IBT Association Bargaining Committee met with American Airlines management on October 4-6 in Dallas in our first round of bargaining for a new contract.
The American Airlines Committee included Lynn Vaughn, Director of Labor Relations; Jerry Glass, Chair; Linda Brochetti-Kirby, Labor Relations; Cindy Meister-Diaz, Labor Relations; John Kashchy, Airports; Maryam Ali, Reservations; Sarah Mahood, Premium Service; Ellen Perlioni, Legal Airport; and James Cespedes, Legal Reservations. We are now in bargaining at the same time as the Allied Pilots Association (APA) and the Association of Professional Flight Attendants (APFA), who have been bargaining since the start of the pandemic.
In this first round, our union presented proposals on:
Article 1, Purpose
Article 3, Recognition & Scope
Article 5, Hours of Service
Article 6, Customer Service Overtime
Article 7, Reservations Overtime
Article 10, Temporary Employees
Article 17, Leaves of Absence
Article 22, Probation
Article 23, Uniforms
Article 25, Grievances
Article 26, System Board
Article 30, Safety
The company responded to Articles 1, 10, 17, and 30. However, no agreements were reached.
CWA-IBT Association Bargaining Update #1
20 SEP, 2022
Bargaining between the CWA-IBT Association and American Airlines will kick off on October 4th, 5th, and 6th in Dallas.
In preparation for bargaining, our CWA-IBT Association Bargaining Committees have been meeting throughout the summer. They went through an intense negotiations training in Dallas in June. And over the past several weeks, they've been analyzing members' responses to the bargaining survey. The bargaining proposals that they will bring to the table are based on those survey responses.
The CWA Bargaining Committee includes:
Tom Gunning (BOS), President, CWA Local 1171
Tony Abrams (MIA), Executive Board Representative, CWA Local 3146
Quesaun Naugle (Chicago), President, CWA Local 4201
Tammy Scott (Reservations), President, CWA Local 3642 (Raleigh, NC)
James Womack (Reservations), CWA Local 6001 (Dallas, TX)
The IBT Bargaining Committee includes:
Tara Kelly (LAX)
Lynn Koch (PHX Res)
Download:
 2024 TA Art 1.pdf
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